Australian-Focused Outsourcing from Pampanga
Your Australian Operations Team, Powered from the Philippines
Build a reliable customer service, appointment-setting and back-office team with professionals based in Pampanga. EcoHub Connect helps Australian businesses strengthen their operations, support their customers and scale with confidence.
Built for Australian Business Operations
EcoHub Connect works as an extension of your Australian team. Our professionals support customer enquiries, appointment scheduling, sales campaigns, compliance administration, after-sales service and essential back-office processes.
Australian-focused operations
Renewable-energy experience
Dedicated offshore teams
Quality-controlled processes
Flexible staffing
Multi-channel support
OUR SERVICES
A capable team for every customer interaction
From initial enquiries to appointment confirmations and after-sales support, our team can help manage the customer journey while your Australian staff focus on growth.
Customer Service
Professional inbound and outbound support for your Australian customers.
Learn more →Appointment Setting
Coordinate appointments, confirmations and scheduling for your installation and service teams.
Learn more →Sales Support
Drive revenue growth with outbound campaigns, lead nurturing and pipeline management.
Learn more →Compliance Administration
Manage documentation, job files and quality assurance processes efficiently.
Learn more →After-Sales Support
Build lasting customer relationships with proactive post-installation support.
Learn more →Back-Office Operations
Free up your Australian team with reliable administrative and data management support.
Learn more →
Operational Support Built Around Australia's Energy Sector
EcoHub Connect provides specialised administrative and operational support for Australian businesses involved in solar, HVAC, heat-pump hot water, and energy-efficiency programs.
EcoHub Connect provides administrative and operational support only. We do not install equipment, provide technical services, or make regulatory decisions.
HOW IT WORKS
Building your offshore team in four steps
A structured approach to creating a dedicated team that understands your business, customers and operational requirements.
Understand Your Operation
Review your services, workflows, customers, systems and performance requirements.
Build Your Team
Recruit or assign suitable customer-service, sales and administrative professionals.
Train and Integrate
Train the team in your systems, scripts, CRM, brand standards and operating procedures.
Manage and Improve
Monitor quality, reporting, productivity and customer outcomes.
Build the Support Team Your Business Needs
Tell us what your operation needs and we'll help you plan a practical offshore support solution.